Essential SKills for managers

Essential skills that EVERY manager should have

This comprehensive multimedia product is full of action-oriented tips meant to guide first-time supervisors through those first tricky months of leading a team. This product does double-duty: program trainers can use to conduct training sessions for groups of new supervisors or new supervisors can use it as a self-paced study course.

Chock-full of practical advice, this kit was developed with new supervisors in mind. They’ll learn how to:

* Avoid the common mistakes new managers make
* Hone the five essential skills of all supervisors
* Delegate effectively
* Set and achieve goals that match those of the organization
* Handle difficult situations with ease
* And so much more!

Product contents:

* Dozens of assessment tools first-time supervisors can use to discover how they can play on their strengths and overcome their weaknesses
* A detailed guide new managers can use to facilitate their very first training session
* Countless Keys to Success every supervisor needs to excel in management
* 60-minute audio conference, Essential Skills for the New Supervisor (a $219 value)
* 21-minute video, How to SHINE is Difficult Management Situations (a $149 value)
* Loads of customizable and print-ready forms that save time and effort

For more information or to order, visit http://www.workplacetrainingcenter.com/Prod-1577.aspx?sourcecode=EMB05A or call 1-800-791-8699.

The toolkit contains the following sections:

Section 1: Taking on Your New Role as Supervisor

In this section, you'll learn:

* The five things to do in your first month (or in the next month if you've already become a supervisor)
* Three common mistakes of new supervisors—and how to avoid them
* What leadership is—and is not
* Seven keys to delegating successfully
* Five skills essential for new leaders

Section 2: Shining in Management

In this section, you'll learn how to:

* Defuse difficult situations
* Develop creative solutions
* Maintain high levels of enthusiasm
* Train your employees to use the SHINE technique to revolve their own difficult workplace situations

Section 3: Assessing Your Skills

As a first-time supervisor, no one expects you to know everything—not even your boss. And you are allowed a bit of a learning curve to bring yourself up to speed. To play off of your strengths and work on your weaknesses, you need to have a solid understanding of what you do well and where you should make improvements.

Take the included quizzes to assess how you work, manage and interact with others so that you can make changes as needed. You can also customize and distribute these quizzes to your staff members as training exercises or ice breakers for meetings.

With these ready-made training materials, you'll smoothly make the transition from individual contributor to leader!

For more information or to order, visit http://www.workplacetrainingcenter.com/Prod-1577.aspx?sourcecode=EMB05A or call 1-800-791-8699.