Thursday, January 30, 2014

SVA launches complaint hotline


Online Complaint System Launched for Students Vets
Interagency Collaboration Aims to Protect Veterans from Predatory Schools
Today, the Department of Veterans Affairs, Defense, Education, and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission, launched a new online complaint system for veterans. Designed to identify institutions of higher education engaged in deceptive, misleading practices, the centralized system collects servicemembers', veterans', and dependents' reports of negative experiences with educational institutions. It then gives the federal government the information needed to identify and address unfair practices and ensure high quality academic and student support services.

"It is not enough to offer veterans the education benefits they have earned and deserve," said Student Veterans of America (SVA) President and CEO, D. Wayne Robinson. "We must also commit ourselves to ensuring they receive a positive education experience and that we hold institutions of higher education to the same high bar we hold our nation's servicemembers. This online complaint system is designed to do just that. It empowers student veterans and gives the 'Principles of Excellence' a significant backbone on which to rest."

"Effective consumer education and protection is critical to affording veterans a positive education experience. From supporting legislative action such as the 'Principles of Excellence,' to creating high impact programs like 1 Student Veteran in partnership with the VFW, SVA will continue to do all within its power to ensure that every veteran is successful throughout their academic career." 

For more information, read the full press release
About Student Veterans of America
SVA is a 501(c)(3) non-profit coalition of over 850 student veteran organizations on college campuses globally. SVA's mission is to provide military veterans with the resources, support, and advocacy needed to succeed in higher education and following graduation. 
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