Upcoming Audio Conference:
Ouch! Resolving Conflict at Work
Shut down the rumor mill and prevent the predictable defensiveness, threats, and disappointments that are the inevitable outcome. The ability to handle conflict is a must for anyone in or aspiring to a leadership position.
This presentation will give you a new foundation for understanding the interpersonal aspects of conflicts. Blame gives way to accountability and conflicts will be handled with less hostility in less time. You’ll find the way OUT of conflict through the OUT Technique to find innovation and creativity.
Immediate take-aways to put in action:
Tools to face conflict with confidence
Skills for limiting legal and human resource issues
Techniques to communicate without blame, judgment and defensiveness
Topics covered:
Reactions to conflict
What are patterned responses to conflict
Strategies to address conflict quickly and effectively
Skills for communicating how to get results rather than get even
Lessons you can learn from conflict
How to find your way OUT of conflict to innovation and creativity
Learning Objectives:
Explore patterned reactions to conflict
Understand strategies to address conflict quickly and effectively
Apply the OUT technique to get results rather than get even
Gain confidence in addressing conflict so you can get to innovation and creativity
Product Options:
Audio Conference Only: $219.00
Audio Conference CD Only: $229.00 (includes S&H)
Audio Conference + CD: $329.00 (includes S&H)
You don't want to miss this exciting audio conference. Register today!
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